Birdy , Joer en Briolet
Als ik de verhalen van jullie zo lees dan hebben jullie het ook.
Trek ik een verkeerde conclusie dat de knop aanpassen aan pagina niet werkt?
(kleine fotos doen het wel grote fotos doen het niet)
Ik ga vanavond proberen de driver te veranderen.
Ik heb INF files.
Het heeft altijd goed gewerkt tot begin mei aan toe met dezelfde drivers
Bedankt alvast ik kom er op terug
Dit figuur is al zeker 3 weken met me bezig Technical Support Chris Chang
DIE HEEFT ER GEEN ZIN IN ZIE MAILS
Loopt al meer dan 3 weken. Ik heb ze zelfs toegang gegeven tot mijn nas.
Hieronder een stukje van het mailverkeer met hem
Boven is het laatste bericht dus eigenlijk onderaan beginnen.
Mijn engels is niet zo best (Ben 55+) ik weet het.
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Hi Sibie,
Thank you for contacting Synology support.
We sincerely apologize for the problem and inconvenience to you.
However, if the device is not on the list, there might be some unexpected problems anytime and we cannot ensure the stability.
Hope this helps.
Sincerely,
Technical Support
Chris Chang
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Since you dont understand i think to start over with the synology.
Going back to de operating system DSM before DSM 5.2-5565.
No updates
Lot of work but I have no choice. It was a way of working at home using airprint en making copys of documents with the ios app office lens.
Its difficult to believe that the checkbox fit to page (the only problem) cannot be fixed.
It did work perfect for several months.
I wonder that if the printer was compatible it did work.
Always thought that pcl5-pcl6 a printer language was for many printers.
Disapointed I am.
I cannot understand that you keep writing that the printer is not compatible.
The other printer HP colorlaserjet CP3505x has the same problem and is also not in your list.
Both printers did work ok for several months.
I dump my finding om the forum to see if I am the only one with the problem.
(Dutch )
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Van: Synology Support [mailto:support
@Synology.com]
Verzonden: donderdag 25 juni 2015 09:10
Aan: jaap55@xs4all.nl
Onderwerp: Re: Synology Support Ticket: #604751
Urgentie: Hoog
Hi Sibie,
Thank you for contacting Synology support.
We do update about airprint in DSM 5.2-5565.
This printer Brother MFC9970CDW is not on the compatibility list so there might be some unexpected problems when we update some kernel or OS .
We sincerely apologize for the inconvenience and problem to you.
Hope this helps.
Yours Truly,
Technical Support
Chris Chang
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Hi Chang
Stil does not work
I wonder why you keep saying
that I found this printer Brother MFC9970CDW is not on the compatibility list so there might be some unexpected problems:
I changed nothing Same printers Same drivers.
In the version before DSM 5.2-5565 it was working perfect
Fit to page does not work
So resume
Printscreen on iphone is oke
Picture taken with iphone dos not work. I get 8 pages for one picture.
Reason
PRINTSCREEN Picture resolution is 1125X2001 PIXELS PRINT (1 PAGE)
PICTURE TAKEN WITH IPHONE 2448X3264 PIXELS PRINT (8 PAGES)
So make a picture with your iphone and send it to a printer (Airprint)
And
Make a printscreen on yopur iphone and do the same.
There must be someone who can try that at your office.
See notes on pdf
Greetings
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Van: Synology Support [mailto:support
@Synology.com]
Verzonden: maandag 22 juni 2015 03:44
Aan: jaap55@xs4all.nl
Onderwerp: Re: Synology Support Ticket: #604751
Urgentie: Hoog
Hi Sibie,
Thank you for contacting Synology support.
We have revise some parameters about airprint so please have a test again.
However, sorry for your inconvenience that I found this printer Brother MFC9970CDW is not on the compatibility list so there might be some unexpected problems:
https://www.synology.com/en-global/compatibility?search_by=category&category=usb_printers&p=1&filter_brand=BROTHERHope this helps.
Take care and have a good day,
Technical Support
Chris Chang